+86-13823520967sales2@socreat.com

About Us

Office.:6-7F , Building 13A , Taihua Wutong Industrial Park , Gushu , Xixiang , Baoan , Shenzhen.  

Tel.: 0086-75523281185 

Zip code:518126  

Contact: Ms. Missy Liu 

E-mail:sales2@socreat.com

Skype:socreat2 

Mob./WhatsApp: +8613823520967  

Home > FAQ

1、What series products do you have?

lSolar street light, solar garden light. 

lSolar Moon Light, Solar Nighthawk Light, Solar Flybird Light.

1、Can I have a sample order for solar street light?

lYes, we welcome sample order to test and check quality. Mixed samples are acceptable.

2、What about the lead time?

l3 days for samples, 1-2 weeks for mass production.

3、Do you have any MOQ limit for solar street light order?

l1pc for sample checking is available

4、How do you ship the goods and how long does it take to arrive?

lWe usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

5、How to proceed an order for solar led street light?

lFirstly let us know your requirements or application.

lSecondly We quote according to your requirements or our suggestions.    

lThirdly customer confirms the samples and places deposit for formal order.

lFourthly We arrange the production.

6、Is it OK to print my logo on solar street light?

lYes. Please inform us formally before our production and confirm the design firstly based on our sample.

7、Do you offer guarantee for the products?

lYes, we offer 3-5 years warranty to our products.

8、How to deal with the faulty?

lFirstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

lSecondly, our solar lighting system is DIY design, each part like battery and controller can be replaced easily.

lThird, please send back photos or vedio of defectives, our enginner will analysis which part problem. During the guarantee period, we will send replacements with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

lIf over the guarantee period, you can buy the replacements from us.